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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marcelina Hernandez

Marcelina Hernandez

January 22, 2026

5  out of  5
rating by Marcelina Hernandez
"Stacy is absolutely amazing and I love my rates and being with state farm"
We responded:
"Marcelina, Thank you so much for your review. We are so happy you are with us here at State Farm. Sincerely, Mark"
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Cameron Wilson

January 8, 2026

5  out of  5
rating by Cameron Wilson
"Moved to New Braunfels and switched agents. With the help of Cole the transition was smooth and easy. Highly recommend!"
We responded:
"Thanks Cameron! We look forward to helping you with your insurance needs. Mark"
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Beth Bohan

January 3, 2026

5  out of  5
rating by Beth Bohan
"Cole was very diligent on follow up, and great service. Very helpful and recommend their service."
We responded:
"Thank you Beth for your review! We really appreciate it. "
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Silvia Palacios-Cooper

November 12, 2025

5  out of  5
rating by Silvia Palacios-Cooper
"Hi , ive had the best experience with this office. That have helped me with any issue that comes or any questions that ive had. Everyone is so helpful and the best . Thank you"
We responded:
"Thank you so much Silvia for your 5 Star Review! Our team truly appreciate your business. Sincerely, Mark "
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Ken Robertson

October 29, 2025

5  out of  5
rating by Ken Robertson
"Wesley Folsom was very informative and knowledgeable. He emailed quotes for Homeowners, auto and boat policies, then followed up with a phone call. He went over all policy options and answered all of our questions and was very courteous and patient."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kiara Sutherland

October 16, 2025

5  out of  5
rating by Kiara Sutherland
"They are great and Stacy answer all my questions!! 10/10"
We responded:
"Kiara, thank you for your 5-Star review. We look forward to helping you with your auto insurance. Sincerely, Mark "
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Christi Snowden

October 15, 2025

5  out of  5
rating by Christi Snowden
"The atmosphere at Mark’s office is welcoming and still professional. They answer all my questions and never make me feel like it is a burden. Wesley does an amazing job of managing all my accounts. I highly recommend this State Farm office."
We responded:
"Christi, Thank you for your 5-Star review and for allowing us to take care of your auto and home insurance. We really appreciate your business. I know Wesley works really hard to make sure our customers are taken care of. Sincerely, Mark "
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American Valor Construction

October 9, 2025

5  out of  5
rating by American Valor Construction
"Stacy Martin was beyond helpful! She helped us every step of the way to find the best possible rates, was extremely professional, patient, friendly and punctual. She stayed late, took our phone calls right away, and stopped at nothing to make sure our business was covered! Thank you Stacy!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! Stacy always goes above and beyond for our customers. Thank you so much, Mark"
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Ryan Marner

October 2, 2025

5  out of  5
rating by Ryan Marner
"I’ve been working with Wesley at State Farm for my auto insurance, and he has been nothing short of excellent. He takes the time to explain all my options clearly and makes sure I fully understand my policy. Wesley is always professional, responsive, and genuinely looks out for my best interests. Anytime I have a question, he’s quick to get back to me with helpful answers. It’s rare to find someone in insurance who is this approachable and dependable. I highly recommend Wesley to anyone looking for great service and peace of mind with their coverage."
We responded:
"Thank you for taking the time to share your thoughts and for the 5-Star review. I'm so happy Wesley was able to help you with your auto insurance needs. Sincerely, Mark "
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Lexie

October 1, 2025

5  out of  5
rating by Lexie
"Wesley at State Farm here in New Braunfels is amazing! He handles all of our insurance with such care and professionalism. He’s always super helpful, quick to respond, and available whenever we have questions. I really appreciate how informative he is—he makes sure we understand our coverage and feel confident in our choices. Highly recommend him to anyone looking for an insurance agent who truly goes above and beyond!"
We responded:
"Thank you for your 5-star review! So glad Wesley is taking great care of you and your insurance needs. Sincerely, Mark "
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Sydney Frederick

September 19, 2025

5  out of  5
rating by Sydney Frederick
"I worked with Wesley at State Farm to switch my auto policy! He was professional and made the whole process easy and painless! Highly recommend🙌🏻🙌🏻"
We responded:
"Thank you Sydney! We really appreciate your 5 Star Review I'm so glad Wesley was able to help you with your auto insurance. Please let us know if we can do anything else for you. Mark "
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Cullen

September 19, 2025

5  out of  5
rating by Cullen
"Great office! Cole helped me get my life insurance set and always makes sure I have what I need!"
We responded:
"Thank you for your 5-star review! I'm so happy Cole was able to help you with your Life insurance needs. Sincerely, Mark "
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ANGELA ALLEN

September 19, 2025

5  out of  5
rating by ANGELA ALLEN
"I absolutely love Stacy who runs Mark's office. She gives personal care and that is what keeps you there. Itd not just about rates but doing business with people you trust and care about you!"
We responded:
"Angela, thank you for the great review and kind words! We are happy to help with all of your insurance needs!"
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Trevor Martin

September 18, 2025

5  out of  5
rating by Trevor Martin
"Mark has helped me see the importance of Life Insurance. Knowing my family is protected financially when I’m gone is a great feeling!! Stacy is the best. Thanks Mark"
We responded:
"Thanks so much Trevor!"
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Sandy

September 17, 2025

5  out of  5
rating by Sandy
"Mark Elders office is amazing! Lauren has been a great help with our family and our ever changing situations. It’s so nice to call and have a real person answer the phone who knows you and your family. Would highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to help with all your insurance needs. Sincerely, Mark "
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Penny Thomas

August 29, 2025

5  out of  5
rating by Penny Thomas
"Couldn’t ask for a better agent—quick to respond, helpful with every question, and always looking out for us."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jess Roberts

August 28, 2025

5  out of  5
rating by Jess Roberts
"Mark Elder and his team are top notch, professional, and always watch out for the best interests of my family."
We responded:
"Thank you Jess for your 5 star review. We are happy to help with your auto, home and life insurance needs. Mark"
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Dalton Kinder

August 28, 2025

5  out of  5
rating by Dalton Kinder
"Great customer service! Cole and the rest of the staff are great!"
We responded:
"Thank you Dalton, Cole is awesome and here to help with your insurance needs. Mark"
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Phillip Gooch

August 28, 2025

5  out of  5
rating by Phillip Gooch
"Thank you for helping with our home and auto insurance. I appreciate the detail and attentiveness."
We responded:
"Than you for the 5 star review. We are glad we could help with you auto and home insurance. Mark"
Profile photo of Kaktys Kral

Kaktys Kral

August 16, 2025

5  out of  5
rating by Kaktys Kral
"This is a great office! Cole always makes sure my family and I have everything we need in a timely and organized manner."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Benjamin Marvin

August 15, 2025

5  out of  5
rating by Benjamin Marvin
"Great office! Cole always makes sure we have what we need and even got my wife and I covered with life insurance!"
We responded:
"Thank you for your 5-star review! So glad Cole helped you with your Life insurance needs. My State Farm team and I are happy to be your good neighbor!"
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John Smith

June 9, 2025

5  out of  5
rating by John Smith
"Stacy at Marks office saved me on my auto insurance. I have been at USAA for 50 years and they all of a sudden doubled my price! Highly recommend this office."
We responded:
"Thanks John, I'm glad we were able to help you with your auto insurance. Sincerely, Mark "
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Kate Seibert

June 3, 2025

5  out of  5
rating by Kate Seibert
"Wesley made it so simple to get our insurance switched over and was able to find us the best prices. We are so happy to have all our insurance in one spot now for our cars and home. We look forward to be taken care of by State Farm with people we trust."
We responded:
"Kate, we are super excited that y'all switched to State Farm. Thank you for taking the time to give us a 5-Star review! Sincerely, Mark "
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jacob g

May 29, 2025

5  out of  5
rating by jacob g
"Lauren is amazing! She saved me money on my home and auto and explained all my coverages so i actually know what im paying for! Highly recommend this office."
We responded:
"Jacob, Thank you for your 5-star review! Lauren and I really appreciate your business. Sincerely, Mark "
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April Bailey

May 8, 2025

5  out of  5
rating by April Bailey
"Lauren was very helpful with bundling my home and auto insurance! She took the time to help me figure out the best coverage!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you, April Mark "