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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lindsey Hebert

Lindsey Hebert

May 18, 2026

5  out of  5
rating by Lindsey Hebert
"Megan was very nice to speak with, she answered all my questions and was patient and kind."
We responded:
"Lindsey, We really appreciate your review and thank you for mentioning Megan. She is awesome. Mark"
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LaTonya Henry

May 14, 2026

5  out of  5
rating by LaTonya Henry
"Thank you, Meagan, for speaking with me about my insurance coverage and premiums. I appreciate the responsiveness of State Farm!"
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Perry Alexander

May 11, 2026

5  out of  5
rating by Perry Alexander
"They welcome me back with open arms...made me feel very special and appreciated. Stacy and Nicole are the best."
We responded:
"Glad you’re back Perry! 😎 Mark"
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Eric Ochoa

May 8, 2026

5  out of  5
rating by Eric Ochoa
"Great Service Took care of me without delay!"
We responded:
"Eric, We are here to help you with all your insurance needs. Thank you for the 5 star review. Sincerely, Mark"
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Chris Eddy

May 7, 2026

5  out of  5
rating by Chris Eddy
"Best service out there. Stacy is over the top."
We responded:
"Chris, Thank you for the review. I know Stacy and I really appreciate you. Sincerely, Mark"
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Krystal Rosales

May 5, 2026

5  out of  5
rating by Krystal Rosales
"Great customer service! Friendly and professional"
We responded:
"Krystal, Thank you so much for your review. We really appreciate it. Mark"
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Ramon Camareno

April 30, 2026

5  out of  5
rating by Ramon Camareno
"I am so glad to be back to State Farm. Stacy and Cole have always treated me like family and saved me so much money on my Auto Insurance!!!"
We responded:
"Ramon, We're glad to have you back! I'm so happy we could save you money on your Auto insurance too. We look forward to working with you on all your insurance needs. Thank you, Mark "
Profile photo of guy holmes

guy holmes

April 30, 2026

5  out of  5
rating by guy holmes
"Great experience. Megan was so helpful. She got us set up and squared away with no issues. I’ll definitely be recommending her!"
We responded:
"Guy, Thank you for the review. We really appreciate it and look forward to working with you on all your insurance needs. Sincerely, Mark "
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Zolan Gonzalez

April 29, 2026

5  out of  5
rating by Zolan Gonzalez
"Stacy was a great insurance agent, to help me get the right coverage I needed for my vehicle. Thanks to her help, I feel at peace knowing my vehicle will always be insured on the road."
We responded:
"Zolan, Thank you for your 5 Star Review! Mark"
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Keith Gerson

April 17, 2026

5  out of  5
rating by Keith Gerson
"Had the pleasure of working with Stacy. Very friendly, professional and even more amazing, got me a savings of over $3800 vs my GEICO and Home Owners of America insurance (an SUV, an RV, Umbrella and homeowners! You can’t go wrong with Mark Edler StateFarm of New. Braunfels and the amazing Stacy Martin."
We responded:
"Thank you Keith for your 5 Star Review. Stacy and my team are here to help with all your insurance needs. Sincerely, Mark"
Profile photo of Diane Davidson

Diane Davidson

April 3, 2026

5  out of  5
rating by Diane Davidson
"It’s hard enough dealing with insurance but when you have a team that will help you understand and put you first it makes a difference, THANK YOU MEGAN, STACY, NICHOLE, and COLE."
We responded:
"Diane, Thank you so much. Our team is awesome and truly wants to take care of our customers. Sincerely, Mark"
Profile photo of Tyler Williams

Tyler Williams

March 30, 2026

5  out of  5
rating by Tyler Williams
"As we are transitioning to the area finding a reputable provider to work with locally can be a pain, however that wasn’t the case here. Stacy was able to secure us with coverage for my wife’s vehicle all while bundling with our renters insurance. We had a friendly and informative conversation and I will be looking forward to adding coverage on more toys in the near future."
We responded:
"Tyler, Thank you for your kind words. We work hard to help our customers and we look forward to helping you with all your insurance needs. Thank you, Mark"
Profile photo of Shelby Cavazos

Shelby Cavazos

March 16, 2026

5  out of  5
rating by Shelby Cavazos
"Cole at Mark Elder in new Braunfels was extremely helpful with all of my insurance policy questions. He listened carefully to what I needed and clearly expressed to me the best course of action. And when I had questions about a policy change he answered all of my questions in a way I was able to clearly understand. In a time where I was stressed and needing a quick answer, Cole was very helpful in returning my calls as quickly as I needed them. I am very grateful for his help, and look forward to continuing my partnership with State Farm."
We responded:
"Shelby, thank you for your Five Star Review! Cole and our whole team strive to take great care of our customers. Thank you, Mark"
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Melissa Guajardo

March 16, 2026

5  out of  5
rating by Melissa Guajardo
"Megan and Stacy are very nice, polite and respectful."
We responded:
"Melissa, thank you so much for your 5 Star Review. We really appreciate it. Sincerely, Mark"
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Andrew Cisneros

February 27, 2026

5  out of  5
rating by Andrew Cisneros
"I switched to State Farm about a year ago and it was the best decision I’ve made. Besides the fact that it saved me a bunch of money, customer service is the best. Cole has helped me along the way and gets to back to me super fast. He walks me through everything and gets me the best rates. I appreciate Cole and State Farm."
We responded:
"Andrew, Thank you for your 5 star review. We appreciate your business. Thank you, Mark"
Profile photo of Caitlyn Thrash

Caitlyn Thrash

February 27, 2026

5  out of  5
rating by Caitlyn Thrash
"Cole is always very great with communicating and staying on top of things. Very happy with my experience!"
We responded:
"Caitlyn, Thank you for your review. I know Cole works very hard to take care of our customers. Thank you for your business. Sincerely, Mark"
Profile photo of Chad Curtis

Chad Curtis

February 27, 2026

5  out of  5
rating by Chad Curtis
"I had a great experience with Cole . He is professional, responsive, and took the time to explain all my options clearly. I never felt pressured — just genuinely supported in finding the right coverage for my needs. It’s rare to find someone who makes the process this easy and stress-free. Highly recommend!"
We responded:
"Chad, Thank you for your review. Cole is an all star and I really appreciate you letting us know he did a good job. Sincerely, Mark"
Profile photo of Kate Seibert

Kate Seibert

February 26, 2026

5  out of  5
rating by Kate Seibert
"Wesley is always quick to answer all our questions and get our plans updated when life changes. He is knowledgeable and dependable to work with, always meeting each need we need assistance with."
We responded:
"Kate, we are super excited that y'all switched to State Farm. Thank you for taking the time to give us a 5-Star review! Sincerely, Mark "
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Marilee Bowerman

February 25, 2026

5  out of  5
rating by Marilee Bowerman
"I’ve been with them for several years and trust their expertise and advice. They have always been very helpful and courteous."
We responded:
"Marilee, Thank you so much for your review and than you for your business. Mark"
Profile photo of Paul Minigh

Paul Minigh

February 25, 2026

5  out of  5
rating by Paul Minigh
"Quick and simple process, saving me time and money. Wesley is an amazing agent, super knowledgeable and personable!"
We responded:
"Paul, Thank you for your Five Star review. Wesley does an awesome job helping our customers. Thank you, Mark"
Profile photo of Emma Alison

Emma Alison

February 25, 2026

5  out of  5
rating by Emma Alison
"I’ve always been so appreciative of Mark Elder and his office. I’ve been working with them for several years, and their dedicated team is what keeps me. Last year Nichole was so helpful in helping me with my auto claim and getting everything switched over after a major hailstorm, to Wesley quickly helping me make changes today, and offering me additional advice for my plans. No hassle, just real conversation, quick turnaround, and honest about what they can do. As always, Thank y’all so much!"
We responded:
"Emma, Your review makes us so happy and thankful for customers like you. Sincerely, Mark"
Profile photo of Michael Rodriguez

Michael Rodriguez

February 24, 2026

5  out of  5
rating by Michael Rodriguez
"Wesley at Mark Elder State Farm in New Braunfels greatly helped me with my vehicle insurance! He listened carefully to what I needed, explained the coverage options in a clear and simple way, and found me a policy with strong protection at a very good rate. The entire team was friendly and quick to respond, which made the whole process easy and stress-free. Especially nice since I'm getting settled in the area. If you need reliable auto insurance and great personal service in New Braunfels, I highly recommend Mark Elder State Farm. Ask for Wesley - you will be happy you did. Thank you for the excellent help!"
We responded:
"Thank you so much Michael for your 5 Star review. We really appreciate it and are here to help with all your insurance needs. Sincerely, Mark"
Profile photo of Zuma Dubz

Zuma Dubz

February 17, 2026

5  out of  5
rating by Zuma Dubz
"Absolutely amazing customer service and help from Stacey, 10/10 would recommend to anyone"
We responded:
"Zuma, Thank you so much for your 5 Star review. We’re here to help you with all your insurance needs. Mark "
Profile photo of Kalen Fryer

Kalen Fryer

February 17, 2026

5  out of  5
rating by Kalen Fryer
"Stacy was just the best. If you're thinking you may be over paying for your current insurance just call this number and ask for Stacy."
We responded:
"Kalen, Thank you for the 5 Star review. We really appreciate it. Stacy is awesome and we love helping our customers. Mark"
Profile photo of Adrian Alfaro

Adrian Alfaro

February 16, 2026

5  out of  5
rating by Adrian Alfaro
"Stacy and Nichole were extremely friendly and informational"
We responded:
"Adrian, Thank you for your review. Please let us know if we can ever help. Mark"