State Farm® Insurance Agent Mark Elder

"I have been a State Farm customer for many years and encountered a problem with the claim process. Nichole Nash was incredibly helpful in getting everything resolved. I am impressed with the exemplary service I received. Nichole's attention to detail and patience made a stressful situation much easier. I truly appreciate Nichole's outstanding service. She is dedicated to helping her customers!"

"I truly can’t say enough good things about this insurance team! Every time I’ve needed help, they have been incredibly quick, friendly, and genuinely helpful. Today I needed to make some changes to my policy, and once again, they made everything so easy and stress-free. I was taken care of right away, all of my questions were answered, and I felt like they genuinely cared about helping me.

I’m so appreciative of everyone there and the way they always go above and beyond. I’m very happy to have them as my insurance provider and would absolutely recommend them to anyone looking for a great insurance team!"

"Mark and Nichole are great to work with. I appreciate the prompt responses and great support they provide their customers."

"Always helpful!"

"Megan and everyone in her office were wonderful. They provided me with a wonder auto policy that greatly lowered my premium for both my auto and renters policy. Getting to know them was a real treat & I know I've made friends."

"Always very helpful and fast service."

"Nicole Nash was very helpful with the questions I had about my insurance policies."

"I’ve really enjoyed getting to know the team at Mark Elder- State Farm. Cole and Stacy have been a big help throughout the insurance process. Everyone is friendly, knowledgeable, and genuinely cares about helping people. The atmosphere is great, and you can tell the team takes pride in taking care of their customers. If you’re looking for an insurance agency in the New Braunfels area, definitely give them a chance!"

"Been with state farm for a while but never met in person only talked over the phone with Stacy, she's always so helpful. We finally went in person to meet miss Stacy and get a quote to add our 16 year old son to the policy. Stacy was so nice, helpful, honest, and down to earth, we had such a good time and experience with her, and the price was so affordable. Shout out to Stacy, she does such a good job!!!"

"We couldn’t be more pleased with our experience with Mark Elder State Farm Insurance! Megan and Cole went above and beyond to help us with our home and auto insurance. They worked hard to find us a great rate and helped us save money while still making sure we had the coverage we needed.

Their customer service has been amazing from start to finish—responsive, helpful, knowledgeable, and genuinely caring. Megan and Cole made the entire process easy and stress-free, and we truly appreciate all of their hard work.

If you’re looking for an insurance team that will take the time to help you and truly look out for your best interest, we highly recommend Megan and Cole! We are so thankful we found them!"

"Megan was very helpful and made provided a clear and simple solution to my request!"

"I have had an excellent experience with State Farm. Their team consistently goes above and beyond to provide exceptional service. They are reliable, responsive, and genuinely care about their customers. It’s reassuring to know that I can count on them whenever I need assistance. Thank you, State Farm, for your outstanding commitment to customer satisfaction!"

"I can’t say enough about this office! Cole, Megan, Stacey and especially Nichole are the best ! Nichole goes above and beyond (I’ve had the most interaction with her) anytime I’ve called she provides me immediate attention and solutions. I’ve never experienced such amazing compassion, integrity, and professionalism especially dealing with under 25 year old boys 😊. She had been my number 1 since joining the State Farm family! Thank you ALL SO VERY MUCH as a team !!!"

"Absolutely the BEST State Farm Insurance agent I have ever used! Professional, responsive, polite, and friendly describes Mark Elder and his staff."

"I’ve been with Mark Elders office for many years and they’ve always gone above and beyond to help me with all of my needs."

"We recently bought a new Jeep so we decided to
stop by State Farm to compare rates. We had actually been State Farm customers for nearly 50 years before leaving when our auto insurance rates increased significantly a few years ago.

Stacy was absolutely wonderful to work with. She took the time to explain everything clearly, answered all of our questions, and never made us feel pressured. She also shared that State Farm recognized they had lost many longtime customers because of those rate increases and has been working to earn people back.

We really appreciated her honesty. The best part? By switching back to State Farm and bundling our vehicles with our homeowners insurance, we're saving over $200 while adding our new Jeep to the policy!

Stacy made the entire process easy, professional, and stress-free. Excellent customer service is hard to find these days, and she truly delivered.

If you're thinking about getting a insurance quote ask for Stacy-you'll be glad you did!"

"I recently switched from the San Marcos location over to New Braunfels where I live and I couldn’t be happier with my service from Megan Davidson and the New Braunfels team! Megan has gone above and beyond for me even when she was on vacation! Thank you for providing me with a great experience! I will be referring folks to this location as I manage Happy State Bank here in town!"

"Their office and their office staff was amazing. The girls and the gentleman that helped me were amazing! I had had a wreck and they were so helpful and sweet to me. The turnaround was great as well. We are a long time State Farm customers and will continue to be in the future! Thank you so much Mr. Elder and the entire team. You were so helpful in a difficult time, but they always are so accommodating. They answer any questions I have and explain it thoroughly."

"We’ve always had a great experience with everyone in this office. Super friendly and helpful."

"Stacy Martin has been incredibly helpful and easy to work with. She’s knowledgeable, responsive, and always goes the extra mile to make sure everything is taken care of. I’m grateful to have her as my agent."

"Megan found me a better policy at a way better price!!!"

"Megan found me a better coverage and so much cheaper than I had. Thank you again Megan you’re the best."

"I have had State Farm for many years personally and just recently added my spouse & more vehicles to my policy. To start, Stacey & Nichole are wonderful to work with and make the entire process so easy. But by switching his insurance we're now saving so much more money! We now have all cars & the house with StateFarm."

"If you own rental properties, Stacy at State Farm is the agent you need. She made the process of getting the right coverage incredibly easy — knowledgeable, fast, and always on top of things. What sets her apart is how quickly she gets policies in place and how efficiently she handles any issues that come up. No back-and-forth, no delays — just results. I've worked with other agents before, but Stacy is in a different league when it comes to investment property insurance. Highly recommend!"

"Thank you, Nicole, for restoring my faith in the ability for large insurance companies to provide personalized service that is a throwback to simpler times. You and the other staff at Mark Elder State Farm will keep me a client. I sure I’m getting fair rates on my home/auto but it’s the local service of this office that makes the difference. Thank you!"