Reviews

"Big thanks to Megan at State Farm! I asked for a form and she got it to me in under 20 minutes. Great customer service!"

"Such a pleasure to work with! You can tell they genuinely care about people and take pride in what they do."

"Stacy was amazing!! Great knowledge of all information!"

"Been dealing with Stacy for years she’s my go to person. Always takes care of me and any questions I got for all my policies. I refer a lot of people to State Farm because of her and they all love her and switch over to State Farm."

"Long time customer and still loyal cause of the basic human interaction and home town feel."

"Megan and the entire staff at Mark Elder are great to work with."

"I want to thank Meagan for going out of her way to help me!"

"Megan was amazing to work with! She was able to secure me a lower rate and save me a substantial amount of money. I truly appreciate her help, professionalism, and dedication to finding me the best deal. I highly recommend Megan to anyone looking to save money!"

"Stacy has been very helpful in securing me an affordable plan with State Farm."

"Stacy is great to work with!!!"

"Awesome to work with! Extremely fast getting back with me and so helpful! I was very pleased!"

"Megan was super helpful and fixed my rates as soon as I updated my policy! Every time I call they always answer the phone and are very professional and helpful."

"Ms. Martin, did an exceptional job in locating an acceptable policy for my home and auto. A job well done."

"I am missing Nichole and keeping her in my prayers...She certainly is an Asset to your agency.."

"State Farm has always been there for us, taking care of our insurance coverage for home and vehicles!!

Thank you Megan for your quick response in sending me the insurance card for my Ford Explorer. I greatly appreciate you!!!"

"Megan is great with service, price and coverage!!"

"I have been a State Farm customer for many years and encountered a problem with the claim process. Nichole Nash was incredibly helpful in getting everything resolved. I am impressed with the exemplary service I received. Nichole's attention to detail and patience made a stressful situation much easier. I truly appreciate Nichole's outstanding service. She is dedicated to helping her customers!"

"I truly can’t say enough good things about this insurance team! Every time I’ve needed help, they have been incredibly quick, friendly, and genuinely helpful. Today I needed to make some changes to my policy, and once again, they made everything so easy and stress-free. I was taken care of right away, all of my questions were answered, and I felt like they genuinely cared about helping me.

I’m so appreciative of everyone there and the way they always go above and beyond. I’m very happy to have them as my insurance provider and would absolutely recommend them to anyone looking for a great insurance team!"

"Mark and Nichole are great to work with. I appreciate the prompt responses and great support they provide their customers."

"Always helpful!"

"Megan and everyone in her office were wonderful. They provided me with a wonder auto policy that greatly lowered my premium for both my auto and renters policy. Getting to know them was a real treat & I know I've made friends."

"Always very helpful and fast service."

"Nicole Nash was very helpful with the questions I had about my insurance policies."

"I’ve really enjoyed getting to know the team at Mark Elder- State Farm. Cole and Stacy have been a big help throughout the insurance process. Everyone is friendly, knowledgeable, and genuinely cares about helping people. The atmosphere is great, and you can tell the team takes pride in taking care of their customers. If you’re looking for an insurance agency in the New Braunfels area, definitely give them a chance!"

"Been with state farm for a while but never met in person only talked over the phone with Stacy, she's always so helpful. We finally went in person to meet miss Stacy and get a quote to add our 16 year old son to the policy. Stacy was so nice, helpful, honest, and down to earth, we had such a good time and experience with her, and the price was so affordable. Shout out to Stacy, she does such a good job!!!"